Do you offer custom boxes with logo printing?

Yes! You can put your logo or any message on your custom boxes. It makes your brand visible and your products look professional.

What is the minimum order for affordable custom boxes?

The smallest order is 100 boxes. It works for small businesses or first-time orders. You can still get great quality even in small quantities.

Are there discounts for bulk orders of affordable custom boxes?

Yes! When you order many boxes at once, you get 15% off. Bulk orders save you money and are perfect for growing businesses.

What shipping options are available for custom boxes for shipping?

Your boxes are shipped with FedEx, DHL, or UPS. You are able to select the most suitable alternative.

Do you offer design proofs before printing affordable custom boxes?

Yes! We give free graphics design services and a 3D view of your box. It lets you see exactly how your custom box will look before printing.

Shipping Policy

We at USA Box Maker are dedicated to ensuring that orders for custom packaging are delivered on time, accurately, and safely. All orders are packaged in a secure manner and undergo production and quality inspection prior to shipment. This Shipping Policy describes our shipping procedure, delivery time and customer responsibilities.

Shipping Charges

All Custom Packaging shipments are free of charge within the U.S.! Eligible orders will ship without any hidden shipping fees applied. Special delivery requests and/or remote area deliveries may incur extra shipping fees; our staff will inform you prior to production.

Payment Methods

All orders are made with secure payment options.

Credit and Debit Cards

Securely accept payments via Stripe with major credit and debit cards. To keep you safe, all payments are encrypted.

Cash on Delivery (COD)

Eligible orders can be ordered via Cash on Delivery in the United States.

Bulk or custom packaging orders may not be available for COD. Our staff will follow up with you if a different payment method is required.

Order Processing Time

All boxes are custom made for the individual. Production begins once your approved artwork, order information and payment are received.

The production time will vary with the following:

Order quantity
The project will determine the box style and dimensions.
Printing requirements
The finishing and special add on will be a little bit more expensive.

Our customer service will give you an expected production schedule prior to placing your order into production.

Delivery Time

Once your order is placed, it usually takes between 8 and 15 business days for our orders to arrive. Customers who require their boxes urgently may avail themselves of our rush service. The standard order turnaround is 6-8 working days for rush orders.

The majority of orders are delivered on time. Sometimes, delivery may take longer. Delays may be due to bad weather conditions, holidays, or shipping carriers. These are delays in which we have no control.

Order Tracking

Once we ship your order, we will email you a tracking number. It can be used to check your package and know when it will arrive.

Shipping Methods

Orders are sent to trusted carriers such as FedEx, UPS and DHL. We use the most suitable shipping option for your order, depending on where it will be shipped and the shipping service you require.

International Shipping

We also cater to our customers overseas. Availability, transit time, customs and shipping costs for international shipping are dependent on the destination. To obtain information about an item’s country of origin, please ask our staff members beforehand.

Shipping Delays

Every care is taken to ship orders on time. The majority of orders are received in the expected delivery timeframe. There can be delays from time to time. Deliveries may be delayed due to bad weather, public holidays, shipment carriers, or customs.

Our staff will inform you if your order is not placed on time. We will keep you updated and provide you with updates until your order is received.

Incorrect Shipping Information

All orders are subject to a correct shipping address by the customer. Please review your address & contact information prior to ordering. Might result in longer wait time if information is incorrect or incomplete, and may result in extra shipping charges. USA Box Maker cannot be held responsible for any delays, undelivered items or extra charges due to incorrect shipping information.

Please do inform us at the earliest if there is an error in your shipping details. Changes after an order is placed for production or shipment cannot be guaranteed.

Damaged or Lost Packages

Each order is checked meticulously on our production facility and securely packed to guarantee excellent delivery. Check out our support team for any damages or losses involved in the shipment as soon as possible.

Send:

Photos of damaged packaging/products (if applicable)
A brief statement of the problem or issue.

Your request will be looked at. We will also cooperate with the shipping company on the optimal solution.

Contact Us

Need help with your order or this Shipping Policy? Contact our support team anytime.